Here are some of my favorite tweets from Day ONE of today’s events.
“Lines between #B2C and #B2B are blurred. We live in a world of #B2Any” @tientzuo #subscribed13
— Nate Gemberling (@ngemberling) September 19, 2013
@tientzuo at #subscribed13: in #subscriptioneconomy revenues coming more from installed base than new cust acquisitions
— Marketing for Sales (@mktg4technology) September 19, 2013
Customer Health Index applied at scale. @demandforce grades all 30,000 customers and tailors customer outreach accordingly. #Subscribed13 — Tom Krackeler (@tomkrackeler) September 19, 2013
In #SubscriptionEconomy #customersuccess is paramount @tientzuo @Zuora #Subscribed13
— Nello Franco (@nfranco) September 19, 2013
You should be tracking these metrics if you run a subscription business #zuora #Subscribed13 pic.twitter.com/e1XVe5fdsv
— Alan Chiu (@alanchiu) September 19, 2013
@tientzuo at #subscribed13: in #subscriptioneconomy nurturing is vital to success – why #customersuccess is key — Marketing for Sales (@mktg4technology) September 19, 2013
“Lifetime value of the customer is where the focus needs to be for subscription businesses.” @eshaughnessy30 #subscribed13
— Eric Opp (@ericopp) September 19, 2013
“Subscription models are a more honest business model. You must keep your customers happy to keep their business.” #subscribed13
— Nate Gemberling (@ngemberling) September 19, 2013