It’s not every day you get to round up the best and brightest minds who are leading teams to become pro customer companies. I was very lucky to work with a super team of executives who shared their visions and best practices on what it’s like to become more pro customer, and I invite you to check out their presentations from the Customer Success Summit below. If you like what you see, tweet, share, like! You can find their slides here.
Totango Customer Success Summit: The Pro-Customer Company from Totango on Vimeo.
Totango Customer Success Summit: HPSW transformation towards deeper customer intimacy from Totango on Vimeo.
Totango Customer Success Summit: Why and how to map your customer journey from Totango on Vimeo.
Totango Customer Success Summit: Get Proactive With Customer Support from Totango on Vimeo.
Totango Customer Success Summit: The ABCs of Sales – Always Be Curious from Totango on Vimeo.
Totango Customer Success Summit: Customer Lifecycle Marketing Done Right from Totango on Vimeo.
Totango Customer Success Summit: Building the Customer Success Management Team from Totango on Vimeo.
Totango Customer Success Summit: Increasing Self-Service Adoption from Totango on Vimeo.